Artificial Intelligence is evolving rapidly, and one aspect where AI can really make a difference in the world of insurance is by offering enhanced facial recognition, especially online. Imagine a future quote comparision app, or site, where the consumer can be recognised immediately – no more 27 boxes of data to fill in! Then there’s the benefits of analysing tiny signs, or `tells’ as poker players call them, in order to sift the truth from the edited version, when it comes to claims.
Times are changing fast, so it’s great to see a company offering a showcase for this new technology. It’s located in New York, but hopefully we can see a similar demonstration of Amelia City in London very soon – especially as London has become a centre for Insurtech and AI software investment right now.
Here’s the news from IPsoft;
IPsoft today announced the launch of Amelia City, an interactive, artificial intelligence (AI) laboratory that will showcase the evolution of AI together with the industry’s first available marketplace for off-the-shelf AI solutions specifically designed for the banking, telecom, hospitality, insurance and healthcare industries, among others.
Amelia is the world’s most human AI platform, able to relay empathy as well as transform entire processes at scale, from intelligent front office conversations to back office execution. With Amelia’s extensive experience and established track record of proven return on investments by many Fortune 500 companies, Amelia Marketplace is the first of its kind forum for procuring state-of-the-art AI solutions for any business or government organisation.
All Amelia Marketplace solutions can be experienced at the Amelia City Lab, which spans the entire 20th floor at IPsoft’s headquarters located in downtown New York. Amelia City will demonstrate how Amelia, through automation, cognitive and emotional intelligence, and true machine learning, is benefiting enterprises and consumers alike. Guests will be able to interact with Amelia and experience how she as a digital colleague helps transform businesses.
“We are proud to launch the first marketplace for advanced AI-solutions and with that, the opening of Amelia City,” said Chetan Dube, chief executive officer, IPsoft. “We have developed an amazing setting for people to experience artificial intelligence and see for themselves how it will be contributing to and changing business operations as well as how consumers will interact with technology. The Fourth Industrial Revolution is well underway, and Amelia is leading the charge. Amelia City will show everyone how.”
Amelia Marketplace has industry specific roles for banking, insurance and healthcare as well as functional cross-industry roles for IT, Finance and HR. Amelia is pretrained to fulfil roles, like a real digital colleague. Amelia will get herself installed, customised to the client’s online look and feel, and is trained in a selected role.
She can handle full processes like making payments or doing an insurance quote, end-to-end. More information can be found on Amelia’s ability to deliver return-on-investment (ROI) at scale and how she learns specific industry roles at the Amelia Marketplace.