Danish start-up Dixa has raised more funding, as it plans to roll-out its customer service offer. Notion Capital joins Dixa’s existing investors, Project A Ventures and SEED Capital, leading this round of $36m.
Dixa states that this new injection of capital will be used to accelerate its product development and innovation specifically in regard to handling data and integrations and invest significantly in our product and engineering teams in Europe. We will also double-down on our go-to-market strategy in Europe and the US during 2020.
Dixa was founded in Copenhagen by four friends in 2015 launching in late 2017. Dixa empowers customer service teams to engage with customers, much like the way friends do.
On Notion’s decision to back Dixa, Jos White, General Partner at Notion states, “Customer service is one of the largest software categories out there. And yet the market is still operating in transactional silos and not reflecting the world we live in. We think Dixa has what it takes to upend the industry with a platform that works across any channel and brings real-time intelligence to every conversation. We couldn’t be more excited to be investing in the company.”