The latest product news from Neutrinos in the USA; Neutrinos, a leader in AI-powered intelligent automation for insurers, has announced the release of its AI Agent Library, designed to help insurers operationalize artificial intelligence across […]
This piece is by Rahul Kumar, GM & VP of Financial Services and Insurance at Talkdesk Employee burnout is becoming a critical issue across many industries, but it’s especially pronounced in customer-facing roles within insurance. […]
This article is by Jurgen Hekkink, Head of Product Marketing at AnywhereNow Artificial intelligence is fundamentally reshaping the customer experience landscape, enabling brands to deliver faster, smarter, and more personalised interactions at every touchpoint. AI […]
For global insurance brands the risk of litigation over claims or other issues is ever-present. There are lots of ways to monitor that set of risks but one choice is Testudo, here’s the word; Testudo’s […]
The word from Bain and Company in the US; Protection gaps are expected to worsen across all lines of the insurance business through 2030 as insurers worldwide contend with rate-driven growth that is unsustainable, according […]
This one looks at partnerships between carriers and independent agents; Vertafore®, the leader in modern insurance technology, has released a new report: “Independent agents on improving carrier partnerships: Report for insurance carriers.” Based off responses […]
Some news from eGain, which is interesting if you run an insurance brand contact centre; eGain (NASDAQ: EGAN), the AI knowledge platform for service, announced major product enhancements at its Solve 24 conference in Chicago. By 2025, […]
Bolt are working with Salesforce in the US market, here’s the latest; bolt, the insurtech with the country’s largest technology-enabled insurance exchange, today announced a collaboration with Salesforce to launch bolt for Salesforce on Salesforce AppExchange, the leading […]
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