Processing payments securely, and meeting local compliance rules, is a primary objective for any insurance brand. Here’s the word; InvoiceCloud, a leading solution for digital bill payment services, has joined forces with Duck Creek Technologies, the […]
This piece is by Pavlo Khropatyy, VP, Global Head of Delivery FS&I, Intellias. Pavlo is the Director of Engineering and a Head of Fintech segment of Intellias, building fully-fledged strategic partnerships with clients across the […]
The latest from the Editor’s keyboard; IN PRAISE OF EARNIX EXCELERATE I recently spent 2 days at the Earnix Excelerate 2025 event, where various speakers educated me on the latest automated systems, AI, platforms, data […]
The latest product news from Neutrinos in the USA; Neutrinos, a leader in AI-powered intelligent automation for insurers, has announced the release of its AI Agent Library, designed to help insurers operationalize artificial intelligence across […]
This piece is by Rahul Kumar, GM & VP of Financial Services and Insurance at Talkdesk Employee burnout is becoming a critical issue across many industries, but it’s especially pronounced in customer-facing roles within insurance. […]
This article is by Jurgen Hekkink, Head of Product Marketing at AnywhereNow Artificial intelligence is fundamentally reshaping the customer experience landscape, enabling brands to deliver faster, smarter, and more personalised interactions at every touchpoint. AI […]
For global insurance brands the risk of litigation over claims or other issues is ever-present. There are lots of ways to monitor that set of risks but one choice is Testudo, here’s the word; Testudo’s […]
The word from Bain and Company in the US; Protection gaps are expected to worsen across all lines of the insurance business through 2030 as insurers worldwide contend with rate-driven growth that is unsustainable, according […]
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