Opinion

Selling a Home That’s Hard to Insure or Mortgage: The Fast-Sale Options

Every insurance professional knows the properties that give underwriters pause: the house with historic subsidence, the flat in a flood zone, the home rebuilt after a serious fire, the non-standard construction that lenders shy away […]

Opinion

Beyond Efficiency: Where Does Insurance AI Go Next?

This piece is by Christian Preece, Insurance Director at Evident In recent years, insurers have made significant progress in embedding AI across their operations. Investment in AI has accelerated over time, with specialist hiring growing […]

Opinion

Insurers Need Real Flexibility in a Volatile World

This article is by Nick Boxall-Hunt, QStory Predictability in insurance is officially dead. Geopolitical shocks, volatile fuel costs and economics, flight cancellations, and severe weather are no longer rare occurrences; they have become the baseline. […]

Opinion

Insurers Have Promised Customer-Centricity for Years. Why Are Customers Still Not Happy?

This article is by Sara Perez, EVP, EIS Improving customer experience has been one of the insurance industry’s defining ambitions for more than a decade. Strategies have been built around it and transformation programmes launched […]

Opinion

Why AI Pilots Keep Stalling in Insurance – and How to Fix It

Theodore Bergqvist, CEO and Co-founder of Turbotic, explores why so many of the insurance sector’s AI initiatives stall after the proof-of-concept stage and what carriers should do differently if they want AI to actually deliver […]

Opinion

We’re Drowning in Content But Where Have the Real Opinions Gone?

This piece is by Robert Brown, Director of Brand Brown – specialists in marketing communications support for the insurance sector The rise of AI-generated content and the importance of authenticity From content creation and data analysis to […]

Opinion

Navigating Travel Volatility: Why Satellite Data is Becoming Essential for Insurers

This piece is by Daria Piwowarczyk, Innovation Solutions Architect, NTT DATA Group Key takeaways: · The travel insurance landscape is shifting from predictable risk to constant disruption · Real-time visibility is now critical for faster, […]