News on the latest technology being used within UK insurance sector, with analysis from industry professionals, insights, comments and more.
Technology has transformed the insurance industry in recent years. From comparison websites to data analytics, the changes have been marked. However, in a world where people want more control over their finances, insurance isn’t the […]
The Insurance Edge themed feature this month is Cyber: New Trends, Working From Home and New Technology. We had such a good response it terms of comments that it’s been spolit into two features. This […]
Veylinx, the first and only behavioral insights platform that uses skin-in-the-game to predict consumer purchase behavior, announces to have raised $2 million in a pre-Series A investment led by venture capital firm Dutch Founders Fund. […]
Hot on the heels of yesterday’s news from Solera about photo-imagery being used, in conjunction with AI, to help assess damage/costs on car insurance claims, here’s more from Click-Ins. As hybrid and pure electric cars […]
Danish customer support innovator Dixa has acquired Melbourne-based knowledge management platform Elevio in a circa US$15m deal. As more insurance products become on-demand, online products, the customer journey is more crucial than ever when it […]
Altus have been doing some more testing and discovered which of the big insurers offers the shortest customer journey when buying home insurance. It’s interesting because as most of us now shop online for cover, […]
Thomas Miller, the international insurance services provider, has scaled up its intelligent digital workforce across its operations to deliver service excellence to its members during the COVID-19 pandemic. Using Blue Prism’s turnkey cloud-based intelligent automation platform, the company has deployed digital workers across a range of business functions, […]