empathy

Life/Health/Critical illness

Life Sector: Empathy Teams Up With NY Life

24 August 2021 alastair walker 0

Empathy, a platform helping families navigate the logistical and emotional journeys they face after losing a loved one, today announced a concept partnership with New York Life. Empathy’s user-friendly digital companion mobile app is now available to New York […]

insurance marketing

It’s All About The Customer Experience

9 March 2021 alastair walker 0

As insurance becomes an almost completely online experience, from quote to claims settlement, the actual customer journey becomes an important selling point. Everything should work smoothly, be easy to navigate and have the human touch […]