UK Insurance Trends

Gobeyond Highlights Importance of Customer Experience

New research from Gobeyond Partners, the consulting and services business focused on customer journey transformation, today reveals that customer experience is largely perceived as a strategic issue and one that should be driven at board level […]

News

Go Compare Says UK Drivers Paying Extra £544m For Monthly DD Option

Paying monthly for car insurance is costing UK drivers an estimated £544m a year in interest, according to a new study from GoCompare Car Insurance. The comparison site looked at the actual amount added to […]

Insurance Regulation

Go Compare Offers 5-Point Plan on Reforming Auto-Renewals System

The FCA (Financial Conduct Authority) has provided a further update on the work it is undertaking to tackle the ‘loyalty penalty’ faced by millions of financial services customers and other issues raised by the Citizens […]

Fraud

News: Go Compare Joins Cifas To Help Combat Insurance Fraud

Well known comparison site Go Compare has joined Cifas, the not-for-profit organisation that helps combat online payment and card fraud. Cifas has the UK’s largest cross-sector fraud sharing database, acting as a source of information […]

Global insurance trends

Lifesize Go Launches Global Video Conferencing Product

Lifesize®, a global innovator of video collaboration and meeting productivity solutions, today announced that Lifesize Go, a free browser-based group video conferencing service, is now available in 14 additional languages, including Chinese (Simplified), Czech, Dutch, […]

News

Go Compare to Ease Claims Pain with £250 Excess Payments

Customers arranging car insurance through GoCompare are set to benefit from financial assistance aimed at reducing the cost of making a claim, as part of an innovative campaign to raise awareness of insurance excesses. GoCompare […]

News

End of Loyalty Penalty Doesn’t Mean End of Switching, Says Go Compare

As the government seeks to end the high premiums charged for loyalty on car or home insurance, which hits customers who prefer not to shop around every year, Go Compare sees life in the comparison […]