Technology

Insurance Outsourcing Philippines: Cynergy BPO on Leveraging Tech for Operating Efficiency, Enhanced CX, and Compliance

 In the intricate world of insurance, where operational efficiency, exceptional customer experience (CX), and strict compliance are paramount, the Philippines is a leading hub for global outsourcing solutions. Cynergy BPO, an outsourcing advisory firm, is […]

Opinion

Medical Data Undermines Mixed Injuries ‘Epidemic’ Claim

Some thoughts on the issue of Mixed Injury Claims, from Matthew Maxwell-Scott at ACSO; Insurers have exaggerated the number of multiple-injury claims being made in the Official Injury Claim (OIC) portal, according to new medical […]

News

Deals: Fletchers Group Buys Emsleys PI Division

Fletchers Group, one of the UK’s leading medical negligence and personal injury firms, has today announced the acquisition of Emsleys Solicitors’ Personal Injury division as part of its continued focus on growth through acquisitions. The […]

News

PI Claims: ACSO Comments on House of Commons Report

Commenting on the House of Commons Justice Committee report on whiplash reform and the Official Injury Claim service, Matthew Maxwell Scott, Executive Director of ACSO, which represents the interests of consumers in the civil justice […]

Legal

Civil Justice Court Backlog is a Headache For Insurers Too

The Association of Consumer Support Organisations (ACSO), which represents the interests of consumers in the civil justice system, has launched a campaign urging ministers to tackle ongoing delays in the civil courts. It’s a problem […]

Global insurance trends

Professional Indemnity: Allianz Report Looks at Emerging Risks

A new report from professional indemnity (PI) insurer Allianz Global Corporate & Specialty (AGCS) identifies a number of emerging liability trends for companies, ranking them by level of anticipated impact, potential drivers of loss activity and the […]