Opinion

Insurers Have Promised Customer-Centricity for Years. Why Are Customers Still Not Happy?

This article is by Sara Perez, EVP, EIS Improving customer experience has been one of the insurance industry’s defining ambitions for more than a decade. Strategies have been built around it and transformation programmes launched […]

InsureTech

What’s New at Zywave? Quite a Bit Actually

The latest new products from Zywave;  Zywave, the leading technology provider for insurance distribution, has introduced Zywave Apex™, the first complete AI growth stack built specifically for insurance distribution. Zywave Apex transforms the growth model […]

InsureTech

Origami Risk Adds New Features to Its Platform

The latest update from Origami Risk; Origami Risk, the industry-leading risk, safety and insurance Software as a Service (SaaS) technology firm, today announced new and enhanced platform capabilities as part of its Q2 2026 Release. […]

InsureTech

New Research by Smarsh & FTI Consulting Looks at AI Deployment

Some useful info here on AI deployment in the real world; Enterprises are embracing artificial intelligence at unprecedented speed, but most are not prepared to govern it, leaving organizations increasingly exposed to compliance, security, and […]

Opinion

Why Software Quality Needs to be a Board-Level Responsibility

The cost of poor software quality extends far beyond the IT department This article is by Carl Andrews, CEO, Original Software. For many years, software quality was considered a technical issue. It sat comfortably within […]

News

QuestGates Expands Vector Programme

The latest update from QuestGates; QuestGates, the UK’s largest owner-managed loss adjusting and claims solutions group, has announced the expansion of its award-winning Vector programme with the launch of a new Loss Adjusting Pathway, just […]

Opinion

Getting Ahead of What’s Ahead in an AI-Powered Insurance Industry

This piece is by Ritesh Varma, Head of Business Consulting and Insurance Practice at Newgen Software. Everyone in the insurance industry has their eyes set on the road ahead for AI in the sector. Will […]

InsureTech

New Report Reveals Half of Insurers Have Integrated AI into Core Functions

AI is now being routinely deployed across the insurance chain, here’s the word; Earnix, a leader in AI-driven pricing, underwriting, and customer engagement for insurers, today released its new report Insurance 2026: Earnix AI Trends Bulletin […]