Big Ticket, the world’s first neutral digital infrastructure for the global commercial insurance industry, today announced a major expansion of its platform into the casualty and cyber insurance markets, alongside a sharp focus on enabling safe and scalable use of AI across the industry.
As AI becomes more central to underwriting, pricing and risk selection, the need for high-quality, provenance-rich data has become critical. Big Ticket’s platform is uniquely positioned to meet this challenge – enabling insurers and brokers to deploy AI safely and at scale, while also addressing growing regulatory expectations and digital security concerns.
The rollout of Big Ticket’s casualty module is underway and due to go live in the second half of 2025. Meanwhile, cyber insurance capabilities are being fast-tracked in response to rising awareness of security gaps in how cyber data is currently handled – often via unsecured spreadsheets and email attachments.
Big Ticket is also actively engaging with risk managers around the world through the launch of a ground-breaking piece of research launched at AIRMIC and supported by all the global risk management associations, which gives them the opportunity to share their views and concerns on AI and the digital future of the industry.
Rob Bartlett, Co-Founder and CEO of Big Ticket, said:
“AI is only as effective as the data it learns from – and today, around 70% of insurance exposure data is incomplete or unreliable. Big Ticket is solving this problem by delivering structured, validated data from client systems directly to brokers and then to underwriters. Our goal is to enable responsible, AI-driven insurance at scale – with all the governance and control that regulators and risk managers demand.”
Franck Baron, President of IFRIMA, Board Member – PARIMA and Chief Risk Officer – International SOS, said:
“As President of IFRIMA, I wholeheartedly endorse innovation that strengthens data security, fosters responsible AI integration, and reinforces the infrastructure underpinning these advancements. The global survey of risk managers launched at AIRMIC represents a critical initiative, shedding light on the priorities of key insurance buyers at scale as they navigate the evolving digital landscape.”
Closing critical cyber security gaps
Recent developments in the UK market have underscored the vulnerability of the current cyber renewal process. Risk managers and brokers routinely exchange highly sensitive information through unsecured documents, increasing cyber exposure in the very process meant to reduce it. Big Ticket’s cyber initiative will provide auditable access controls for all market participants.
Ken Fraser, Co-Founder and President of Big Ticket, said:
“It’s ironic that the process of placing cyber insurance often introduces unnecessary cyber risk. We are closing that gap. Big Ticket’s cyber rollout will make the process faster, more secure and far more resilient – and that’s just the beginning.”
Scaling platform capabilities
With property insurance live on the platform and delivering transformational benefits to early adopters, the launch of casualty and cyber coverage represents the next phase of Big Ticket’s growth. As the platform scales, it will create opportunities to support algorithmic underwriting, capital optimisation and new pricing models – all built on trusted data and bank-grade digital infrastructure.
Big Ticket is currently engaged in advanced pilots with leading global corporates, integrating structured data flows directly from client ERP systems to accelerate renewals and enhance underwriting accuracy.
The company has also appointed a leading investment bank to support a strategic initiative allowing brokers and insurers to invest directly in the platform – aligning industry neutrality and incentivising and accelerating adoption at scale.
Julia Graham, CEO of AIRMIC and Chair of the Big Ticket Advisory Board, said:
“Big Ticket is enabling the digital future of insurance. Its work in AI, cyber and casualty builds on an already impressive property foundation, and we are excited to see the next phase of development unfold. The platform continues to prove its potential to transform how risk is understood, priced and protected globally.”
Paolo Mantero, Chief Strategy Officer, Zurich Insurance Group, said:
“Zurich continues to support Big Ticket as a platform that not only improves operational efficiency but also addresses key challenges in data quality and compliance. The addition of cyber and casualty capabilities marks an important evolution that will serve our clients well.”
Christian Kanu, Chief Executive Officer at Generali Global Corporate & Commercial, said:
“Generali Global Corporate & Commercial is highly supportive of a market-wide independent platform that allows clients, brokers and insurers to digitally transfer critical exposure information in an efficient and accurate manner. The industry as a whole should be striving to simplify the renewal process for our clients and Big Ticket’s platform is a big step in that direction.”
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