Rant & Rave, the leader in real-time customer engagement technology, today announces it has been appointed by Hastings Direct, one of the UK’s fastest growing general insurance providers, to enhance its customer experience programme and […]
Tuesday 26th June sees the return of popular insurance industry motor sports event Insurance Endurance. The six-hour endurance kart race is set to take place at the PFI Racetrack in Grantham, the UK’s largest outdoor […]
Specialist motorcycle insurance broker Bennetts has been praised by Google for its success in using social networks to drive customer interaction. The company, which manages a presence on all the usual open networks and has […]
By Chris Andrew I recently received a LinkedIn message that began, “I apologize for the cold email, but I’m wondering if you’re interested in my recruiting services…” I appreciated the upfront apology, but my complete […]
Sir Tim Berners-Lee has urged insurers to avoid the temptation of using increasing amounts of publicly available data about consumers on the web to price their products.
The inventor of the World Wide Web made a plea to the industry at the British Insurance Brokers’s Association conference in Manchester yesterday, requesting that information we share about ourselves on line – particularly by young people through social networks – should not be gathered for the purposes of pricing risk. […]
This week’s British Insurance Brokers’ Association conference may be the last of its kind, with the trade body announcing a proposed merger with the Institute of Insurance Brokers. But for me it will be remembered […]