The Financial Conduct Authority (FCA) has today published final guidance clarifying its expectations of firms on the fair treatment of vulnerable customers. The guidance aims to drive improvements in the way firms treat vulnerable consumers […]
The Association of British Insurers (ABI) is today launching Mental Health Standards to provide better support for customers with mental health conditions when applying for health, travel or protection insurance. Customers can often face too […]
The last 24 months have seen a real focus on helping consumers access suitable insurance protection. The British Insurance Brokers’ Association’s (BIBA’s) 2020 manifesto is titled Access and there has been intervention from both the […]
The COVID-19 crisis has forced people to shift most of their work, education, and purchasing online, and that move has put the more than 1.3 billion people living with disabilities worldwide at risk. Today, OutSystems […]
The COVID-19 outbreak is forcing millions of employees to work from home. This means countless organisations are faced with a unique challenge: how to keep as many business-critical functions running as possible whilst maintaining adequate […]
We live in an age of diversity and inclusiveness. But is your company website truly accessible to everyone? It’s worth thinking about because your brand reputation can be seriously damaged by those who feel excluded, […]
Straight talking from the Editor’s keyboard; Newsflash; WeShare, Volkswagen and ŠKODA’s free-floating car sharing service, is to expand into seven further cities in Germany and other European countries in 2020. WeShare will be offering an […]
News in from BIBA, who are keen to see the new government deliver some real change when it comes to the ever increasing amount of regulation and compliance that brokers face on a daily basis; […]
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