Opinion

Transforming Customer Engagement: The Future of the Financial Industry in a Digital Age

This piece is by Jon Burghart, Chief Revenue Officer at AnywhereNow In today’s financial services sector, customer engagement is undergoing a decisive shift: customer contact volumes are rising, expectations are higher than ever, and the appetite for […]

Global insurance trends

Gradient AI Teams Up With Connexure

The latest partnership news from Gradient AI for you;  Gradient AI, a leading enterprise software provider of artificial intelligence (AI) solutions in the insurance industry, today announced a partnership with Connexure, a leading provider of quoting, underwriting and […]

News

Munich Re Automation Signs Up Triglav

The latest client win for Munich Re Automation; Munich Re Automation Solutions Ltd announced today that Triglav, headquartered in Ljubljana, Slovenia, has rolled out its cloud-based, Software-as-a-Service (SaaS) underwriting solution, ALLFINANZ SPARK. By migrating to ALLFINANZ SPARK, […]

InsureTech

MAPFRE Launches its AI Manifesto

The word from MAPFRE for you; MAPFRE, the leading Spanish insurer and largest multinational insurance group in Latin America, has launched its Manifesto for a Humanistic, Ethical, and Responsible AI—becoming the first IBEX 35 company […]

Conference report

South Africa Event Looks at Automated Systems

Some details from South Africa on an insurtech related event this week; Obsidian Systems, an established supplier of open-source solutions, will take centre stage at Red Hat Day Cape Town 2025 on March 12, where […]

News

RDT Survey Highlights Budget Roadblock on Automation

Some survey results from RDT, which suggest that there is more to be done on automated systems across the insurance chain; RDT (https://rdt.co.uk/), a leader in digital transformation solutions for the insurance market, has released […]

Opinion

2025 Insurance Outlook: Challenges and Opportunities

Let’s continue with the theme of looking ahead to next year. This piece is by Chaz Perera, CEO, Roots Automation and it looks at the challenges ahead in 2025. The insurance industry has experienced another […]