Insurance Brokers

Customer Expectations Put Service Levels and EV Capability in the Spotlight

Some thoughts from AX following the BIBA Conference 2026; This year’s BIBA conference emphasised how brokers and insurers are placing increasing value on partners that can provide a joined-up claims journey, improved customer outcomes and […]

Insurance Brokers

BIBA 2026: Customer Expectations Put Service Levels and EV Capability in the Spotlight

Some thoughts from AX post-BIBA 2026; This year’s BIBA conference emphasised how brokers and insurers are placing increasing value on partners that can provide a joined-up claims journey, improved customer outcomes and specialist support as […]

Insurance claims

AX Expands Vehicle Fleet With Toyota/Lexus Models

The latest expansion news from AX for you; AX has announced a significant expansion of its replacement vehicle fleet with the purchase of new Toyota and Lexus models, reinforcing its commitment to keeping drivers mobile […]

Insurance claims

AX Teams Up With ITAS on Post Accident Services

The latest partnership news from AX for you; AX, the accident management specialist, has formed a strategic partnership with ITAS, the global bodyshop management and training consultancy firm, to strengthen post-accident services for ITAS’s manufacturer […]

Insurance claims

AX Publishes New Research on Vehicle Crashes/Incidents

It’s always good to know which road incidents tend to be the most common, so here’s some research from AX; New analysis by AX has revealed the most frequent types of road incidents among UK drivers, with […]

News

AX Looks Back on BIBA Trends in Data Integration

Some thoughts from AX after the BIBA Conference 2025; With the industry in need of a digitally-led, agile solution, AX and Motor Assist are reshaping how insurers, accident management firms and credit hire companies utilise […]

News

AX and Somerset Bridge Extend Partnership

The latest news from Somerset Bridge Group, who have extended its collaboration with AX after renewing its outsourced partnership for non-fault requirements with the accident management specialist into 2025 and beyond. Providing a comprehensive insurance provision […]