Insurance Brokers

Customer Expectations Put Service Levels and EV Capability in the Spotlight

Some thoughts from AX following the BIBA Conference 2026; This year’s BIBA conference emphasised how brokers and insurers are placing increasing value on partners that can provide a joined-up claims journey, improved customer outcomes and […]

Insurance Brokers

BIBA 2026: Customer Expectations Put Service Levels and EV Capability in the Spotlight

Some thoughts from AX post-BIBA 2026; This year’s BIBA conference emphasised how brokers and insurers are placing increasing value on partners that can provide a joined-up claims journey, improved customer outcomes and specialist support as […]

Insurance claims

AX Expands Vehicle Fleet With Toyota/Lexus Models

The latest expansion news from AX for you; AX has announced a significant expansion of its replacement vehicle fleet with the purchase of new Toyota and Lexus models, reinforcing its commitment to keeping drivers mobile […]

Insurance claims

AX Teams Up With ITAS on Post Accident Services

The latest partnership news from AX for you; AX, the accident management specialist, has formed a strategic partnership with ITAS, the global bodyshop management and training consultancy firm, to strengthen post-accident services for ITAS’s manufacturer […]

Insurance claims

AX Publishes New Research on Vehicle Crashes/Incidents

It’s always good to know which road incidents tend to be the most common, so here’s some research from AX; New analysis by AX has revealed the most frequent types of road incidents among UK drivers, with […]

News

AX Looks Back on BIBA Trends in Data Integration

Some thoughts from AX after the BIBA Conference 2025; With the industry in need of a digitally-led, agile solution, AX and Motor Assist are reshaping how insurers, accident management firms and credit hire companies utilise […]

News

AX and Somerset Bridge Extend Partnership

The latest news from Somerset Bridge Group, who have extended its collaboration with AX after renewing its outsourced partnership for non-fault requirements with the accident management specialist into 2025 and beyond. Providing a comprehensive insurance provision […]

Motor Insurance

AX Sees FCA Consumer Duty as a Given Thing

The latest from AX, who are keen to adopt the FCA’s Consumer Duty and encourage other insurance brands to do the same.  AX will operate in accordance with the principles of the Financial Conduct Authority’s Consumer […]