Opinion

The AI Revolution in Insurance Administration: What’s Real, What’s Not, and What Comes Next

This piece is by Norm Hudson, Staff Boom CEO, and it looks at how AI can make a positive impact on admin for insurance brands; Artificial intelligence has become the default answer to nearly every […]

Insurance claims

Scams: Spoof Ads Can Cost Consumers Thousands

This a useful warning from the IFB although ad spoofing is nothing new, and tech companies especially Google, seem unable to resolve the issue of websites pretending to be other companies or government departments. Here’s […]

Insurance claims

Industry Comment After Govt Review on Whiplash Claims

Some comment after the recent government review on whiplash claims; ACSO Commenting on the publication of the government’s statutory review of the whiplash injury regulations, Matthew Maxwell Scott, executive director of the Association of Consumer Support Organisations (ACSO), […]

News

Construction Firm Boss Claimed 50K Bounce Back Loan

Latest case report from the Insolvency Service; The owner of a former Bedfordshire construction firm which mainly focused on dry lining and ceiling repairs has been banned as a company director for 13 years. Nick Addison, […]

Opinion

Automation Trends in the Insurance Industry: Results from Autorek’s 2023 Survey

Some insights here from Piers Williams, Insurance Lead at AutoRek on how the back office system is rapidly evolving; Recent advancements in fintech have transformed how many financial organisations conduct their back and middle-office operations. But […]

Motor Insurance

Is The Public Sector Deliberately `Rewilding’ UK Roads & Putting Lives at Risk?

Is the poor state of UK roads deliberate policy by UK government bodies, Highways agencies and Councils? Maybe so, as the latest data from the RAC shows that levels of pothole damage are still rising. […]

News

AbbeyAutoline Launches `Giving Back’ Charity Programme

AbbeyAutoline has launched its ’50 Ways of Giving Back’ community-based programme that will support 50 charities and voluntary organisations across the region in 2023. Northern Ireland’s largest insurance broker has committed to the ambitious programme […]