Insurance Brokers

Customer Expectations Put Service Levels and EV Capability in the Spotlight

Some thoughts from AX following the BIBA Conference 2026; This year’s BIBA conference emphasised how brokers and insurers are placing increasing value on partners that can provide a joined-up claims journey, improved customer outcomes and […]

Conference report

Usual Protest Expected Outside BIBA 2026

Quick update from the Chorlton and Hale Barns Popular Front for you; Climate activists are planning a protest outside the British Insurance Brokers’ Association (BIBA) Conference in Manchester next week, where thousands of brokers and […]

Insurance Brokers

Say Hello to Bravo Ventures

The latest news from Bravo Networks; Bravo Networks has announced the launch of Bravo Ventures, a new proposition designed to help aspiring insurance brokers enter the market more easily and build independent businesses at pace. […]

Insurance Brokers

How Brokers and MGAs Are Redefining Their Role in the Market

This piece is by Jody Bisson, WTW, and Richard Paris-Smith, SRS Europe At BIBA 2025, it was clear that brokers and Managing General Agents (MGAs) are moving beyond merely reacting to market conditions; instead, they […]

Insurance Brokers

BIBA 2025: Young Broker of The Year

Recognition is always good, here’s the word from The British Insurance Brokers’ Association (BIBA) who have named Samantha Lowry, Commercial Team Leader, of Gallagher, as its young broker of the year 2025. The two runners-up […]