This article is by Jonathan Sharp, CEO, Britannic Businesses must educate and train employees to use AI with ‘applied intelligence’ rather than ‘artificial intelligence’ to gain a competitive advantage, encouraging employees to work with AI […]
This piece is by Jonathan Sharp, CEO, Britannic Technologies This year cybercrime has been like a tsunami taking down several well-known enterprises including Jaguar Land Rover, M&S, Harrods, Co-op, Renault and even a nursey, Kido. […]
This article is by Jonathan Sharp, CEO, Britannic After five years of remote working and witnessing one of the most significant transformations in the workplace since the Industrial Revolution, it’s evident that the world of […]
This article is by Jonathan Sharp, CEO, Britannic and it looks at how the fear of failure can delay crucial decision-making; The fear of failing haunts us all from an early age, driven by concerns […]
In this article, Jonathan Sharp, CEO, Britannic, looks at customer service levels in the insurance sector; Customer experience over the last few years has diminished by 57% (Customer Contact Week Digital) with one of the […]
As it is Apprenticeship Week, here are some insights on the benefits of training across the insurance sector, by Jonathan Sharp, CEO, at Britannic. AI is reframing how businesses should recruit and train employees. Assessing […]
Jonathan Sharp, CEO, Britannic, takes a look at how well insurance brands know their customers. Many companies are frustrated that they have implemented the latest technology to improve their customers journey, and some are still […]
Jonathan Sharp from Britannic Technologies, takes a look at the importance of the customer experience when it comes to marketing insurance. The switch to online transactions and the rise of social media has transformed the […]
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