Insurance Brokers

When It Comes to Customer Contact Centres, Speed Matters

Here’s the latest from Well Dunn Group and Noetica; The difference between winning the men’s 100 metres at the last Olympics and finishing last was just 0.12 seconds. That finest of margins is the difference […]

InsureTech

Glia Virtual Assistant Launched; New AI Solution For Contact Centers

Some news from the USA for you; Glia, the leader in customer interaction technology, has announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact center’s best agents would respond […]

InsureTech

Glia Launches AI Features For Smoother Contact Centre Operations

Glia, the leader in customer interaction technology, today announced the launch of Glia Call Center built specifically for insurance companies, empowering Customer Service Reps (CSRs) and managers to conduct their jobs with more efficiency, ease […]