CALL CENTRE Archives -

Glia Virtual Assistant Launched; New AI Solution For Contact Centers

1 April 2025 alastair walker 0

Some news from the USA for you; Glia, the leader in customer interaction technology, has announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact center’s best agents would respond […]

Glia Launches AI Features For Smoother Contact Centre Operations

16 October 2024 alastair walker 0

Glia, the leader in customer interaction technology, today announced the launch of Glia Call Center built specifically for insurance companies, empowering Customer Service Reps (CSRs) and managers to conduct their jobs with more efficiency, ease […]