News

Vertafore Launches Two New Policy Agents

The latest update from Vertafore;  Vertafore®, the leader in insurance distribution technology in the AI era, has announced the general availability of its VelocityTM Policy Intake Agent and Velocity Policy Check Agent to automate critical work across the […]

Global insurance trends

US Market: Smarsh Expands Comms Intelligence Platform

The latest update from Smarsh for you;  Smarsh, the global leader in digital communications data and intelligence, has unveiled a major expansion of its Communications Intelligence Platform. The launch includes a new Model Context Protocol […]

InsureTech

US Market: Amica Expands Partnership With ZestyAI

The latest partnership news from the USA for you; Amica Insurance, a leader in auto, home and life insurance, has expanded its adoption of ZestyAI’s risk decision platform with ZORRO Discover™ to gain real-time insight into […]

Global insurance trends

US Market: ZestyAI Making Good Progress in 20 States

Some news from the US market for you; ZestyAI, the Risk Decision Platform for the insurance industry, has announced that Z-WATER™, its property-level model for non-weather water risk, has been accepted for use in carrier […]

Motor Insurance

Timely Advice on Roof Racks, Tentboxes & Bikes: They Can Void Your Insurance

Some useful info from Quotezone here as the summer holidays get underway in the UK; Motorists are being warned that common summer modifications, such as adding roof boxes, towbars and bicycle racks, could end up […]

Liability/Casualty

How to Tailor Benefit Administration Solutions for Self-Funded Health Plans

Self-insured health plans offer businesses a strategic response to escalating employer-paid healthcare costs. These arrangements deliver greater plan flexibility and data transparency than traditional fully insured models. However, managing a self-funded health plan introduces significant […]

Global insurance trends

US Market: Ivans Q4 2025 Renewal Index is Published

The latest from Ivans for you;  Ivans® has announced the results for Q4 2025 Ivans Index™, the insurance industry’s premium renewal rate index. The fourth quarter results of 2025 showed premium renewal rate change for […]

Global insurance trends

Insurance Back-Office CX Outsourcing Philippines (2026): HIPAA-Compliant AI, Cost Savings & Policyholder Loyalty

Today, the US insurance sector has reached a critical inflection point: the demand for zero-friction customer experience (CX) colliding with intensifying regulatory requirements, margin pressure, and a persistent domestic talent shortage. In response, Insurance Back-Office […]