The latest partnership news from Markerstudy and Schneider Electric; Schneider Electric, the leader in digital transformation of energy management and automation, has worked with its EcoXpert Partners, on365, to deliver a series of data centre […]
This piece is by Mark Grindey, CEO of Zeus Cloud. With over a decade of experience in the tech industry, Mark looks at how data centres can help optimise an efficient use of AI tools […]
Although insurance is becoming more of an online purchase from PC, laptop or smartphone, there is still a need for the call centre. Often it’s when customers are stressed that due to a claim that […]
Latest client win news from Sabio; Sabio Group, the digital customer experience (CX) transformation specialist, has been selected by Davies, the leading specialist professional services and technology business, serving insurance and highly regulated markets, to […]
It is an undeniable truth that a digital insurance brand in possession of a wonky chatbot, is in need of call centre. Even if only occasionally, or during out of office hours. The call centre […]
Noetica, a software product specialist in the global contact centre market, has announced that the award-winning financial services organisation, OneFamily, is using its outbound contact centre technology. Its advanced dialling, call scripting and campaign management […]
Everyone in the insurance sector knows that car repairs are becoming more expensive, plus supply chain issues are delaying sourcing of parts. As this research highlights, the repair network itself is under strain – is […]
Britain’s safety regulator has today, 25 October, issued a safety notice on the use of wheeled loading shovels, widely used in the waste and recycling sector. The Health and Safety Executive (HSE) notice follows nine fatal […]
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