Opinion

Transform or Perish: The Urgent Need for Digital Evolution in Insurance

This piece is by Puneet Dikshit, Business Unit Head, Insurance at WNS; The insurance industry is grappling with escalating costs driven by economic inflation and the increased severity and frequency of weather-related events such as […]

Opinion

How Well Do You Know Your Customers?

Jonathan Sharp, CEO, Britannic, takes a look at how well insurance brands know their customers. Many companies are frustrated that they have implemented the latest technology to improve their customers journey, and some are still […]

Opinion

Life Insurance Isn’t Selling Itself, What Can The Industry Do?

Some thoughts on how tech can help insurance brands arrest the decline in Life insurance cover in the US market, by Bob Gaydos, CEO at Pendella Technologies. Ask anyone who works in the life insurance […]