churn

HR & Employment

Survey Says 25% of Insurance Staff Start Looking for a New Job In January

13 January 2020 alastair walker 0

New research has found that nearly 25% of insurance industry employees in customer service roles are most likely to look for a new job in January, due to a seasonal slump in engagement and motivation. The survey, […]

Big Data

TIA Launches AI Program to Predict Churn Within Insurance Sector

4 May 2018 alastair walker 0

Churn is one of those words which insurers and brokers alike dread. Basically come renewal time, many UK policyholders have a check on price comparison websites, use an app to search for cheaper car cover, […]