News

Deals: Smart Communications Buys Joisto

The latest deal from Smart Communications for you; Smart Communications, the leading cloud-based platform for enterprise customer communications, announces it has acquired Joisto, a cloud data archive company. As a result, customers will now have […]

Insurance claims

Comms Are an Integral Part of The Customer Experience

A new study, The State of Outbound Communications in 2022, commissioned by Neustar, a TransUnion company and conducted by Forrester Consulting, found that respondents’ top business goals include a focus on improving the customer experience (CX) and that outbound communications […]

InsureTech

Sapiens Partners With Splice on Customer Engagement Project

 Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, today announced it has entered into an agreement to partner with SPLICE Software, an insurtech company that specializes in using big and […]

Opinion

Opinion: Connected Communications Add Value and Profitability

Jonathan Sharp from Britannic Technologies, takes a look at the importance of the customer experience when it comes to marketing insurance. The switch to online transactions and the rise of social media has transformed the […]