Sapiens International Corporation, (NASDAQ: SPNS) (TASE: SPNS), a leading global provider of software solutions for the insurance industry, announced with EquiTrust, a leading North American life and health insurance company, the launch of their state-of-the-art Customer Acquisition solution. […]
Following its recent accolade as one of the Top Insurance Employers, the UK’s largest independent loss adjusting and claims solutions firm, QuestGates, is delighted to announce it has once again been awarded Gold status by […]
The latest from the ABI; Being kept waiting on the telephone is the top frustration for customers when dealing with organisations according to an ABI-commissioned survey out today. Next comes automated call options, followed by […]
Martyn O’Connor, Head of Risk & Compliance, Premium Credit, takes a look at the Consumer Duty and what impact it will have on the insurance sector. The final Policy statement on Consumer Duty was published […]
In order to target younger segments, Life insurers will need to revitalise their business approach, offering next-gen products and a customised, truly digital customer experience, says Samantha Chow, Life and Annuity Sector Leader at Capgemini […]
IE only asks the question after browsing this research; maybe the rapid take-up of various platforms, software tools and updating legacy systems with a new “shop window” has muddied the waters a bit? Here’s the […]
Auto Windscreens has achieved a Customer Satisfaction Business Benchmarking score of 93.1 (out of 100) in an independent survey of its customers by The Institute of Customer Service. The Institute of Customer Service is the […]
This week, Gartner revealed that insurance CIOs and technology executives are prioritising improving customer experience (CX) and operational excellence, rather than growth, for their 2023 digital strategies. The most common areas being invested in are […]
Copyright © 2023 | MH Magazine WordPress Theme by MH Themes