This piece is by Greg B. Davies, Head of Behavioural Finance, Oxford Risk The efficiency gains AI brings to the insurance industry are meaningful: faster underwriting, automated claims, precision fraud detection. But while the industry […]
This piece is part of IE’s Predictions 2026 series. So let’s look at call/contact centres and assess the likely trends next year; By Jurgen Hekkink, Head of Product Marketing, AnywhereNow As we head into […]
New report calls for more action on the industry helping vulnerable customers; A new Chartered Insurance Institute (CII) roundtable report calls for a ‘coalition of the willing’ to move beyond identifying characteristics of vulnerability, and […]
The latest milestone for Purbeck as they continue to expand; Purbeck Insurance Services, the provider of personal guarantee insurance to small business owners and directors; buy to let landlords; and solicitors has reached two key […]
A new report from FullCircl, which looks at verified ID. in a world where most transactions are digital, especially when it comes to insurance, it makes a big difference if you know exactly who the […]
Hey that 1990s trainer collection, or those Italian and French handbags, could be worth more than all your other furniture – ever consider that you HNW consumers? Well, a new survey by high net worth […]
Some 2024 Insurance Predictions, from Paul Willoughby, Strategic Advisor at Endava. 1. Increasing customer expectations Customer expectations will continue to be a driver for change in insurance and across all industry sectors throughout 2024. The insurance […]
Latest from Davies Group, who are stepping up support for vulnerable consumers in the UK insurance and financial services market. A recent conference organised by Davies highlighted some of the issues being addressed. Here’s the […]
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