Craig Olivier, CTO at Genasys Technologies, takes a look at how brokers can adapt and develop their offer after Covid-19. There is no doubt that brokers provide a valuable service to their customers, in providing […]
The Financial Conduct Authority (FCA) has today published final guidance clarifying its expectations of firms on the fair treatment of vulnerable customers. The guidance aims to drive improvements in the way firms treat vulnerable consumers […]
The Financial Conduct Authority (FCA) has fined Barclays Bank UK PLC, Barclays Bank PLC and Clydesdale Financial Services Limited (Barclays) £26 million for failures in relation to their treatment of consumer credit customers who fell […]
AI leader Ushur recently announced $25M in Series B funding, fueled by a rapidly modernizing insurance industry and a growing demand for self-service customer experiences. Third Point Ventures led the round, with participation from existing investor […]
The Association of British Insurers (ABI) is today launching Mental Health Standards to provide better support for customers with mental health conditions when applying for health, travel or protection insurance. Customers can often face too […]
Urban Jungle, which provides home insurance for ‘Generation Rent’, has embarked on its most ambitious move yet by launching a TV advertising campaign. The challenger brand, launched in 2016, invested a six figure amount into […]
The FCA has set out new best practice guidance for firms to do more to protect vulnerable consumers. There’s some comment from Huntswood below too. More than 24 million people display one or more potential characteristics […]
The UK insurance and long-term savings industry today launches a new fund to help support some of the people hardest hit by the Covid-19 crisis. The Covid-19 Support Fund aims to raise £100 million, with £82.5 […]
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