InsureTech

AI Control: Access All Areas Isn’t a Great Idea

Unrestricted decision making via AI is a bad idea. Countless sci-fi films and books have already given humanity the heads up on that scenario. So it’s important that insurers build in controls on data, decisions […]

Opinion

AI: Separating Signal from Noise in Insurance Operations

This article is by Vikram Talwar, EVP, General Manager, Insurance, Moder Artificial intelligence dominates today’s insurance conversations. Conferences, analyst reports, and vendor announcements routinely frame AI as the technology that will transform underwriting, claims, customer […]

InsureTech

AI is Still Hot Topic in Boardrooms, Says CyberCuber Report

More experienced people in the insurtech sector will recall the hype over blockchain, and before that, the Cloud. AI is in that awkward early stage of the gold rush, where nobody really knows how it […]

Opinion

Blending People, Data and Technology to Redefine the Claims Experience

This insights article is by Jess Woodhouse, Chief Operating Officer at specialist home insurer, Homeprotect, part of the Avantia Group In the insurance industry, nothing matters more to customers than the claims experience. Policies, premiums, […]

ABI reaction to new Ogden rate
Insurance claims

RDT Says Automation Cannot Replace Humans on Claims Decisions

It’s going to become a political football if AI is allowed to have the final word on all claims, especially PI claims, where emotional trauma can be just as damaging as physical injuries. Here’s the […]

Insurance Regulation

UK, USA and Others Hold Back on Joint Declaration on AI regs

According to mainstream US media, the UK and US have declined to sign a global AI declaration, highlighting growing divisions over international regulation. While AI innovation accelerates, the lack of coordinated safeguards raises concerns about […]

Motor Insurance

New Research Reveals Consumer Fears on AI Decision-Making

 We all know insurance is price-driven, with many previous surveys revealing that the typical UK driver chooses the second or third cheapest quote, from a trusted – or well known – brand. But how about […]