examples

News

Spared Jail: Ghost Broker & Money Launderer Accomplice Convicted

2 August 2023 alastair walker 0

As many people in the insurance sector know, ghost broking is still around and in many parts of the UK, thriving quite nicely. The temptation, especially for younger and high risk drivers like delivery operatives, […]

Insurance claims

Case Study: How LV= & Aptean Enhanced The Complaints Process

19 February 2020 alastair walker 0

LV= is a mutual protection, savings and retirement provider whose roots stem back to 1843. They now provide a range of financial solutions to 1.3 million customers and members  in the UK. “Complaints manager, Jenny […]