Opinion

FCA Consumer Fairness Duty: Is fairness an obligation or an opportunity for insurers?

“All firms must be able to show consistently that fair treatment of customers is at the heart of their business model.” ~ Financial Conduct Authority The author of this piece is Rory Yates, who has […]

Insurance Regulation

FCA Issues Corona Virus Advice for General Insurers

Compliance & Regulatory Update for you; The Financial Conduct Authority (FCA) has today set out expectations for general insurance firms and provided information for consumers about what they should see from their insurance provider during […]