Opinion

Better Customer Experience? Modernize Those Legacy Systems

There are four steps to modernize legacy systems for better Customer Experience says Vijay Pahuja, Corporate Senior Vice President, Client Services, WNS. Legacy systems in insurance companies have grown organically and in an ad hoc […]

InsureTech

Data: Pro Global Launches CAI Platform

Global re/insurance outsourcing and consulting specialists Pro Global Holdings Limited (‘Pro’) is delighted to announce the launch of its Cleansing Augmented Intelligence (CAI) platform as a managed service to help insurers and brokers transform the […]

Travel Insurance

Which? Survey Shows Demand For Parametric Flight Insurance

Approximately 2.3 million people across the UK have not received money back for flights they could not take in the last year, with many unable to fly because of national or local lockdowns or restrictions […]

Insurance claims

CET helps Insurers With Storm & Snow Claims

In a week that has seen many UK communities experience strong winds, heavy snow and plummeting temperatures, advances in the home emergency response process have helped insurance companies come to the rescue of their customers, […]

Opinion

Is Rapid Lateral Flow Testing The Key to Insuring Events & Travel?

This is a very long read, but it is worth reading if you work in travel, events or workplace/Commercial insurance. The problem of how to price and offer cover for cancellation can perhaps only be […]