Get extra AI features and reporting from Glia – more here; Glia, the leader in unified AI and human interactions, has announced Cortex AI Benchmarks, a new reporting dashboard that enables Glia customers to measure […]
Glia, the leader in customer interaction technology, and FCCI Insurance Group (FCCI) has announced that the insurance company has successfully gone live with Glia to enhance the customer and Customer Service Representative (CSR) experience while creating deeper […]
The latest news from Glia, who have listed companies who are going above and beyond on customer service; Glia, the leader in customer interaction technology, has announced the winners of the first-ever Catalyst Awards, celebrating […]
Glia, the leader in customer interaction technology, today announced the launch of Glia Call Center built specifically for insurance companies, empowering Customer Service Reps (CSRs) and managers to conduct their jobs with more efficiency, ease […]
What’s happening in the US agent sector? Well Glia have completed a report that offers some insights; Glia, a specialist in customer interaction technology, has released its 2024 State of the Insurance Agent Experience Report. […]
Glia, the customer interaction leader unifying Digital Customer Service (DCS), phone and automated self-service on a single platform, has been named to the 2023 InsurTech100, Fintech Global’s annual list of the world’s most innovative insurance technology companies. Glia was recognized […]
Some news from the US market; Glia, the leading provider of Digital Customer Service (DCS), has teamed up with Finastra, a global provider of financial software applications and marketplaces, to help financial institutions to improve the digital customer experience. Via […]
If you are still looking to revamp your call centre operations then this is worth looking into; Glia, the leading provider of Digital Customer Service (DCS), has helped Dover Federal Credit Union transition from a phone-based contact […]
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