Opinion

Agentic AI and the Insurer of the Future: A Conversation with Hyland’s Malte Dieckelmann

Insurance Edge speaks with Malte Dieckelmann, Senior Vice President at Hyland, about how AI and intelligent automation are transforming claims, underwriting, and customer service, and why the insurer of the future will be powered by […]

Opinion

Q&A Feature: Are Insurance Brands Meeting Customer Expectations Online?

This Q&A piece is by Tim Hood, VP EMEA & APAC, at Hyland and it looks at the challenges insurance brands can face in a digital marketplace. Are insurers and brokers meeting customer expectations? Can […]