insight

Opinion

Opinion: Build an Online Ecosystem to Retain Customers

14 December 2017 alastair walker 0

Retaining customers is set to become a much more important part of the insurance industry. Why? The rise of Pay As You Go, multi-product policies and consumer contact via smartphone or home-based net device such […]

Opinion

Opinion: Talking Chatbots and AI with Natalie Keightley from Avaya

29 November 2017 alastair walker 0

We like to get opinion and insight from those in the industry who are actively helping companies transform their insurance offering. Customer service is an important part of any business and the way people interact […]