Opinion

The AI Question Insurers Keep Getting Wrong and How to Fix It

This piece is by Andy Male, Strategy Consulting Lead for FS&I, Valtech Mobile began with an app for customers. Cloud started with infrastructure. Digital was all about the front end. In each case you could […]

Opinion

AI in Customer Experience: The Challenges and Opportunities CIOs Face Today

This article is By Jon Burghart, Chief Revenue Officer at AnywhereNow   As a CRO, I’m constantly evaluating how emerging technologies can drive revenue, deepen customer relationships, and sharpen our competitive edge. At a recent CIO […]