insights insurers Archives -

Insurance Technology Has Entered Its Advice Economy

20 August 2026 alastair walker 0

This piece is by Liselotte Munk, CEO, Fadata. For much of my career in insurance technology, the conversation has centred around capability. Can a platform support new products, automate processes, improve customer experiences? Can it […]

The Open Enrollment U.S. Health Insurance Staffing Math: Why Fixed Licensed Headcount Is the Wrong Answer

4 June 2026 alastair walker 0

Open enrollment staffing in the United States is an economics problem disguised as a hiring problem. Carrying licensed headcount to your seasonal peak wastes money for ten months a year; rebuilding a temporary licensed force […]