The latest from Covea for you; Covéa Insurance has successfully retained its Institute of Customer Service (ICS) ServiceMark with Distinction accreditation, following a mid-term review of its three-year accreditation programme. The accreditation recognises organisations that […]
It’s a landmark year for Shepherds Friendly; Shepherds Friendly has reactivated the highly successful Mutual Moments advertising series it ran last year to incorporate its own bicentennial celebrations. The campaign focuses on Shepherds Friendly’s commitment […]
Some thoughts on how AI can not only speed up processes, but meet customer expectations, from Yohan Lobo; Consumers are expecting continually higher standards of service in the insurance sector, with firms facing increased pressure […]
The latest from Which? website for you; Which? is pleased to share the shortlist for its prestigious annual Which? Awards. Established by the UK’s consumer champion, the Which? Awards recognise brands that are championing consumers […]
The results are in from HDI Global SE and the key metrics look good. Here are the details; Corporate & Specialty insurer HDI Global SE has reported positive financial results for 2024 with strong growth […]
The latest from Broadstone, a leading independent financial services consultancy, who have identified four key actions for insurers to take ahead of imminent changes from the Prudential Regulation Authority (PRA) on Solvent Exit Planning. On […]
A new report from FullCircl, which looks at verified ID. in a world where most transactions are digital, especially when it comes to insurance, it makes a big difference if you know exactly who the […]
It’s a fact of life that all insurance brands have various Net Zero, ESG and carbon usage reporting to submit to regulators in most major markets. Here’s some info from WTW on exactly what needs […]
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