Opinion

Insurers Must Balance Speed with Accuracy to Meet Rising Consumer Expectations

Some thoughts on how AI can not only speed up processes, but meet customer expectations, from Yohan Lobo; Consumers are expecting continually higher standards of service in the insurance sector, with firms facing increased pressure […]

News

Which? Shortlist Insurance Brands for 2025 Awards

The latest from Which? website for you; Which? is pleased to share the shortlist for its prestigious annual Which? Awards. Established by the UK’s consumer champion, the Which? Awards recognise brands that are championing consumers […]

Opinion

Broadstone Offers Insights on Solvent Exit Planning

The latest from Broadstone, a leading independent financial services consultancy, who have identified four key actions for insurers to take ahead of imminent changes from the Prudential Regulation Authority (PRA) on Solvent Exit Planning. On […]

Motor Insurance

Marshmallow & ClickMechanic Offer Policyholders Lower Servicing Costs

For insurance brands offering rewards like servicing or parts vouchers is a smart move, as it means customers are more likely to maintain their vehicle in good order. This new collaboration aims to provide Marshmallow’s […]