Insurance claims

AND-E Working With Partners on Total Loss Claims Improvements

Any total loss experience can be difficult for policyholders. Here’s the latest from AND-E for you; Supporting key brands including Toyota, Lexus and Kwik Fit, AND-E (Aioi Nissay Dowa Insurance Europe) is reshaping how Total […]

Insurance claims

New Integrated Comms Systems For Emergency Services Should Save Lives

It’s something so obvious that you think a government dept might have set it up decades ago, but integrated control room comms for the three key emergency services are now a reality. Updates can be […]

Insurance claims

British Friendly Publishes Claims Settlement Data

It’s good news on claims from British Friendly, here are the details; British Friendly reduced its average claims decision time to eight days in 2025, down from nine days in 2024, as the mutual continues […]

Insurance claims

FM Rates The Most Resilient Countries

The latest from FM for you; Commercial property insurer FM has released the 2026 FM Resilience Index, its annual ranking of 130 countries and territories by the resilience of their business environments. The 2026 FM […]

Insurance claims

More Vehicle Technicians Needed for EV Repair/Servicing

For insurers it is essential that trained, qualified technicians are working on damaged EV cars before they handed back to policyholders, or sold on as salvage. But is the UK doing enough to train a […]

Insurance claims

Reinsurance: Is The 2026 Rebuild Cost Accurate? Maybe Not

It’s always good to check if the actual rebuild costs match the sum insured, here’s the word; Insurance renewal season is fast approaching and for many property owners, this means one crucial question: does your […]

InsureTech

Clearspeed and Acorn Group Team Up on Voice Tech

Voice analytics is surely going to become more important when it comes to FNOL and claims management;  Clearspeed, the global leader in voice-based risk assessment, today announced a partnership with Acorn Group, one of the UK’s […]

Insurance claims

AX Publishes New Research on Vehicle Crashes/Incidents

It’s always good to know which road incidents tend to be the most common, so here’s some research from AX; New analysis by AX has revealed the most frequent types of road incidents among UK drivers, with […]