Claims handling is a stressful process, and a poorly handled claim can prompt the typical UK car driver to switch insurers, plus complain right across social media. But the accident management sector is rapidly evolving […]
Vehicle data is everywhere. From the amount of air and fuel being mixed by complex fuel-injection and exhaust gas recycling systems, Sat Navs, Telematics, or dashcam footage being backed up automatically to the Cloud, there […]
Insurance premiums for young drivers are generally high, with average costs for new drivers aged 18 being around £3000, (or £2500 with a black box fitted) according to a Daily Telegraph feature in August this […]
Dealing with fraud is a top priority for the UK insurance sector, with an estimated 350 fraudulent claims a day, costing £1.3 billion – according to an Experian report in 2016. Recently the sector has […]
Keoghs Law has launched Lauri Lawyer, an AI powered virtual legal eagle, which the law firm hopes will prove a game-changer in the claims market. Lauri will initially handle non-litigation cases and Keoghs estimates that […]
Neos, the UK’s first smart home insurance provider, launches nationwide today, bringing homeowners a totally new and unique combination of home protection and insurance. Neos wants to revolutionise the way consumers protect and insure their […]
Here’s your regular monday morning essential briefing, covering what’s happening in the insurance industry. The Sunday Times reports that plumbers, hairdressers and air crew are performing beauty treatments, often leaving patients scarred, or requiring hospital […]
Heather Smith, Digital Director at LV Insurance, recently posted her thoughts about digital transformation and its impact on customer satisfaction. As more people use phone apps and social media as their first point of contact […]
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