Business

The Licensed-Agent Capacity Problem Most U.S.-based Health Insurers Are Solving Backwards

The shortage of licensed life & health agents in the United States is not a recruiting problem — it is an architecture problem. U.S. carriers that treat licensed capacity as fixed headcount overpay for it; […]

News

Consumers Using Credit to Pay Essential Insurance Premiums

Some insights from Premium Credit here, as the cost of living continues to rise; Consumer insurance customers are borrowing more to cover their premiums as cost of living pressures continue to bite, new research from […]

Opinion

Why Foundational Data Integrity and Provenance Are Critical to Safe, Scalable AI in Insurance

Almost every insurer now has an AI strategy. Many have multiple pilots underway across claims handling, fraud detection, underwriting support, customer service, and reports automation. Boards are asking where AI can reduce costs. Regulators are […]

Opinion

The Gig Economy Has a Coverage Problem. But Not the One You Think

This piece is by Dan Bratshpis, CEO and co-founder of INSHUR The insurance industry has spent the last decade congratulating itself for discovering the gig economy. The self-congratulation is premature. When platforms like Uber, DoorDash, […]

Global insurance trends

Qatar Insurance Secures Place in Top 10 Most Valuable Qatari Brands

Bit of recognition for QIC, it’s all good; Qatar Insurance (QIC), the leading insurer in Qatar and the MENA region, has retained its position among Qatar’s strongest brands, once again securing a place in Brand […]

Insurance Regulation

New Research Highlights Consumer Complaints

Everyone in the industry knows that claims timeframes, settlement amounts and MTA fees are constant sources of disagreement. Here’s the word; Latest analysis by MyHealthPal reveals insurance is the largest contributor to complaint growth across […]

Opinion

Why Pet Insurance Must Now Compete on Customer Experience, Not Just Price

This piece is by Sara Perez, Executive Vice President, EIS Pet insurance has a rare opportunity to build on improving customer trust with insurers. After several difficult years for the wider insurance market, confidence appears […]