News

M&G Completes on £150m Bulk Purchase Annuity Deal

The latest update from M&G for you;  M&G plc (“M&G”), a leading savings and investment firm, today announces it has completed a £150 million Bulk Purchase Annuity (BPA), securing the pension benefits of nearly 1,200 […]

News

WTW Teams Up With TechWolf on AI Skills & Talent Transformation

Some details on a new partnership from TechWolf and WTW; TechWolf, the data layer for the AI era of work, and WTW (NASDAQ: WTW), a leading global advisory, broking, and solutions company, has recently announced […]

Opinion

Insurers Have Promised Customer-Centricity for Years. Why Are Customers Still Not Happy?

This article is by Sara Perez, EVP, EIS Improving customer experience has been one of the insurance industry’s defining ambitions for more than a decade. Strategies have been built around it and transformation programmes launched […]

Opinion

Why AI Pilots Keep Stalling in Insurance – and How to Fix It

Theodore Bergqvist, CEO and Co-founder of Turbotic, explores why so many of the insurance sector’s AI initiatives stall after the proof-of-concept stage and what carriers should do differently if they want AI to actually deliver […]

InsureTech

Untested AI and Software Code Could Cause Problems, Says Tricentis

Given the recent ChatGPT going rogue incident, they may have a point. Here’s the word; Financial services organisations are under growing pressure to deliver software faster, but many are struggling to maintain confidence in software […]

Opinion

Why the EU Act Should Not Stop Companies from Using AI in Customer Service

This piece is by Maria Paredes Piscione, AI Solutions Consultant, Sabio Group The EU AI Act, the world’s first comprehensive, legally binding framework for artificial intelligence, is pushing companies to think more carefully about how they […]

News

Home Insurance: Volatile Rebuild Costs Are Worth Noting

For insurers and homeowners alike it’s worth noting that rebuild costs have risen, by varying amounts around the UK, since Covid. Materials costs, labour rates, extra compliance on meeting local planning rules etc. can all […]