intelligence

Cyber News: Intelligence Network Aims to Combat Online Fraud & Hacking

28 June 2019 // 0 Comments

The Intelligence Network, a coalition of 1,500 global members from academia and industry, has unveiled its vision to tackle the growing issue of cyber fraud. The vision [...]

Consumer Intelligence Survey Highlights Trust Levels Within Insurance Sector

26 February 2019 // 0 Comments

Trust in motor and home insurers has slipped slightly, unique customer research from award-winning data analytics company Consumer Intelligence shows. Its study reaching [...]

Opinion: Chatbots Are The New Victorian Steam Engine of Customer Service

17 February 2019 // 0 Comments

As digital technology evolves and changes, the fourth industrial revolution is going to make a great many of us redundant. But in some ways, that’s a good thing; [...]

Born Again Bikers Pay Higher Insurance, As Accident Rates Rise

4 December 2018 // 0 Comments

Born again bikers are paying the price with insurance premiums for newly-qualified older riders more than two-and-a-half times the average, new analysis from award-winning [...]

Echo Managed Services to Conduct Mystery Shopper Survey of Insurers

8 July 2018 // 0 Comments

Consumer Intelligence has enlisted the expertise of Bristol-based specialist outsourcer Echo Managed Services to handle its outbound mystery shopper call service. The data [...]

InsureTheBox Launches Insurance Intelligence Apprenticeship

22 June 2018 // 0 Comments

Global pioneer of telematics-based car insurance, insurethebox, has recently committed to a large scale apprenticeship programme aimed at developing the intelligence and [...]

Survey Says Millennials Want Tech Portals, Plus the Human Touch

7 December 2017 // 0 Comments

Those millennials want it all, according to a new survey by Auger, an independent specialist working with the insurance industry on flood and water mains claims. The demand [...]

Keoghs AI Lawyer Will Speed Up Claims, Cut Costs for Insurers

7 November 2017 // 0 Comments

Keoghs Law has launched Lauri Lawyer, an AI powered virtual legal eagle, which the law firm hopes will prove a game-changer in the claims market. Lauri will initially handle [...]