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ISG Survey: UX, Cyber Security & More

15 December 2021 alastair walker 0

Demand for improved customer experience is the top driver of digital transformation in Europe’s insurance industry, but with growing digitalization, insurers report increasing security vulnerabilities, according to the results of the second annual ISG Pulse […]

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Opinion

Connected Cover: 5G Opens The Door For Insurance Brands

31 August 2021 alastair walker 0

5G is motivating insurers towards greater digitalisation and that’s no bad thing; greater connectivity to smartphones means more opportunities for insurers and brokers alike; Michael Kimmig, Insurance Director, ISG EMEA takes a look. As the […]

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Opinion

Covid Hit Is A Huge Opportunity to Build Better

17 March 2021 alastair walker 0

In this Opinion piece, Bryn Barlow, Partner, Banking & Financial Services (Europe) for ISG – http://www.isg-one.com takes a look at the way technology can be used to create better customer experiences after Covid-19. The insurance […]

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Global insurance trends

ISG Predicts Digital Insurance Future Will Become The Norm

3 September 2020 alastair walker 0

Most insurance companies in Europe expect demand for digital products and services to increase significantly in response to the global COVID-19 pandemic, according to the results of a new survey released today by Information Services […]

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Opinion

Opinion: Can Insurers Compete in a World Defined by Facebook, Uber & Amazon?

22 August 2019 alastair walker 0

In this latest Opinion piece, Johanna Von Geyr, Partner and EMEA Lead Insurance at ISG, looks at how insurers and brokers alike can compete for business in a world of Amazon, Facebook and Uber. Facebook knows […]

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Technology

ISG Looks to Europe For Insurtech Opportunities

31 January 2019 alastair walker 0

There is no let-up in the pace of change across the insurance industry, or the flow of investment in insurtech, as companies race each other to transform their old call centre brokerages, paper-dominated underwriting operations, […]

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