InsureTech

Insurers Embracing AI in Theory, But Not Quite There in Practice

Some interesting research from Autorek, perhaps many insurance brands are waiting for others to take the plunge with cutting edge AI tech. Just in case things go awry. Most insurers agree that AI will reshape […]

InsureTech

The Foundational Reset Shaping the Next Era of Insurance

EIS, a leading cloud-native core platform provider to the insurance industry, has released its outlook for 2026, identifying the trends and imperatives that will shape the sector in the year ahead. For insurers, 2025 marked […]

Opinion

Legacy Tech Won’t Transform with AI alone Until Insurance Fixes Interoperability

This piece is by Tom Ruggieri, CEO, XPT Specialty Here’s a scenario that plays out dozens of times every day: A broker receives an unstructured submission, spends 20 minutes entering the details into their processing […]

Global insurance trends

Payments: Thredd Launches One View Anti-Fraud Solution

As the economy becomes ever more digital the threat of online fraud grows. There are more opportunities for payments to be altered, redirected, or even cancelled completely by hackers. All these scenarios create problems for […]

Global insurance trends

Ambac Sells Legacy Business to Oaktree Capital Management

Some investment news from the USA for you; Ambac Financial Group (“Ambac”) (NYSE: AMBC), an insurance holding company, has announced it has completed the sale of its legacy financial guarantee businesses, Ambac Assurance Corporation and […]

Opinion

Transforming Customer Engagement: The Future of the Financial Industry in a Digital Age

This article is by Jon Burghart, Chief Revenue Officer at AnywhereNow In today’s financial services sector, customer engagement is undergoing a decisive shift: customer contact volumes are rising, expectations are higher than ever, and the […]

Opinion

The End of Blind Spots: How AI is Transforming Insurance

This piece is by Ritesh Varma, Head of Consulting and Business Solutions Group, at Newgen Software. For several years, the insurance industry operated on three sacred truths: risk assessment requires human intuition, services must remain impersonal […]