Opinion

Could AI Become the Insurance Industry’s Next Compliance Crisis?

As the FCA warns AI will reshape financial services, experts say insurers must strengthen information governance before compliance risks escalate. The UK’s Financial Conduct Authority (FCA) this week warned that artificial intelligence will become a […]

Opinion

Insurers Must Balance Speed with Accuracy to Meet Rising Consumer Expectations

Some thoughts on how AI can not only speed up processes, but meet customer expectations, from Yohan Lobo; Consumers are expecting continually higher standards of service in the insurance sector, with firms facing increased pressure […]