insurance marketing

Medallia Expands Customer Experience Events into EU and Middle East

Medallia, Inc. (www.medallia.com), the global leader in customer experience management, today announced it has expanded its flagship London event to four additional markets in Europe and the Middle East, bringing together the world’s leading customer […]

insurance marketing

Opinion: Viewing Your Company as a Customer Can Really Pay Off

There are customers who contact insurance companies via social media, others will phone and many more will try an email. Then there are the dedicated contact routes for sales, renewals or claims handling. The customer’s […]