This article is by James Lawrence, Insurance Specialist at Netcall and Paul Bermingham, CEO at Ecliptic For years, the insurance industry has operated under a persistent myth: that you can deliver excellent customer service, achieve […]
The word from Netcall and Ecliptic as they renew their strategic partnership; Netcall, a leading provider of low-code and customer engagement solutions, and Ecliptic, a specialist insurance technology provider, have announced a renewed strategic partnership aimed […]
This article is by James Lawrence, Insurance Specialist at Netcall The insurance industry is undergoing a profound digital transformation, with automation and AI (including Agentic AI) reshaping claims processing, decision-making, and customer service. Whilst personal […]
This article is by Nicky Hjerpe, Head of Product Marketing at Netcall and it looks at the value of smooth communications for insurance brands. Would UK insurers succeed in a penalty shoot-out – or blast the […]
This piece is by Nicky Hjerpe, Head of Product Marketing at Netcall and it looks at how insurers can improve the customer experience. Which technologies should UK insurers focus on – to get the greatest […]
A low-code London Market – the key to industry futureproofing By Richard Farrell, Chief Innovation Officer at Netcall Aged 332 years, the London Market isn’t new to the need to modernise. For many years, the insurance market […]
Tesco Underwriting has partnered with Netcall, a leading provider of low-code and customer engagement solutions, to significantly enhance its complex claims handling process. Tesco Underwriting, who underwrite Tesco Bank-branded car and home insurance policies and provide claims […]
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