New analysis by Norton Insurance Brokers found complaints have risen for four consecutive quarters, reaching 1,275 between April and June 2026. Here are the details; At the same time, fewer complaints are being resolved in the […]
Considering the expansion in the UK population over the last 5 years the data shows a drop in real terms, if you crossmatch complaints per capita. Just saying. Here’s the word from Broadstone; The FCA’s […]
Some would say it’s long overdue, others might think that people who say they have read the terms and conditions of a loan, or lease contract, including the interest rate, should be responsible for their […]
Some comment on the latest plan by the Financial Ombudsman to charge representatives a fee for filing a complaint. Although individuals submitting complaints will not be charged the move effectively places a govt tax on […]
The latest from the Motor Ombudsman for you; The Motor Ombudsman is pleased to announce that AJ Fleetcare, an independent garage in Leeds, has been crowned the 2024 winner of the National Garage Star Award – the […]
This update from the Motor Ombudsman restates whta most people in the Motor insurance sector know; the cost of repairs is going up rapidly. What can be done to arrest the claims inflation spiral is […]
One of the big sticking points in motor claims can be the valaution of the written off vehicle. Owners often believe that their car is worth the asking price online, as placed by traders trying […]
Some useful data from the Ombudsman ( can we still say that? – Ed) on the type of consumer complaints about electric car buying. Interesting that EV owners are complaining about the chassis and the […]
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