Insurance Regulation

CII Roundtable Report Looks at AI Risks & Vulnerable Customers

In the rush to deploy AI solutions across the insurance chain it is important to remember the FCA obligations on looking after vulnerable consumers, plus those who still don’t have internet access. Here’s the word […]

Insurance Brokers

FCA Consumer Duty: Vague Aims & Poor Wording Will Cause Confusion

Is the new FCA Consumer Duty worded in a way which makes it difficult for brokers to predict their customers’ future, or true aims? Three in five brokers admit they don’t understand how the FCA’s […]