Insurance Regulation

FCA Update: Public Censure For Premier FX

The FCA has publicly censured Premier FX Limited (Premier FX) for failing to safeguard its customers’ money and for misuse of its payment accounts under the Payments Services Regulations. In doing so, Premier FX seriously misled its […]

Insurance Regulation

FCA Guidance on Treating Vulnerable Customers Fairly

The Financial Conduct Authority (FCA) has today published final guidance clarifying its expectations of firms on the fair treatment of vulnerable customers. The guidance aims to drive improvements in the way firms treat vulnerable consumers […]

InsureTech

Fidelis Chooses Trax From Charles Taylor

Fidelis has selected Trax from Charles Taylor InsureTech to streamline its global claims management capability.  Trax will assist Fidelis in driving straight-through claims processing enabling them to increase efficiency and achieve faster settlements. Trax is […]

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News

Insurers & Brokers: Get Set For Faster, Smoother, Online Payments

Taking payments online is something that insurers and brokers have been accelerating and adapting since Covid-19 and Brexit. When UK holidaymakers begin to travel again, the demand for green cards, pet insurance, plus health and […]

Insurance claims

SYNETIQ Activates HSBC Open Payments on Salvage Platform

SYNETIQ has revolutionised its payment processes for its auction customers by implementing HSBC’s Open Payments platform. The UK’s largest vehicle salvage and recycling company is the first in its sector to introduce the new platform, […]

Global insurance trends

Visa Buy of Plaid Payments App, Is Given Green Light by CMA

Here’s one we missed from last week, interesting decision by the CMA – this is the statement from the UK GOV website; The Competition and Markets Authority has found in favour of Visa, as it […]

Opinion

Opinion: How To Ensure Continuity For E-Commerce Businesses

The global health crisis continues to disrupt pretty much every industry and its employees. From transitioning to a remote working setup to changing how they consume and spend their money, many have had to adapt […]