It’s perhaps time to look at a cohesive, inclusive and industry-wide best practice when it comes to dealing with vulnerable customers, rather than waiting for FCA guidance. Here’s the word; As World Alzheimer’s Day approaches […]
This article is by Sarah Durkin, Head of Counter Fraud, Woodgate & Clark The challenge of identifying and appropriately supporting vulnerable customers during insurance claims is becoming more complex—and more urgent. With over half (51%) […]
Update from the FCA after complaints that Direct Line are overcharging on renewals. Most mainstream media is reporting that some £30m has been set aside by Direct Line to pay compensation to policyholders on Home […]
Latest press info from Policy Expert, the UK insurtech for home and motor insurance, reveals the company has passed the milestone of one million live policyholders, doubling its customer base in less than three years […]
LV= has announced details of the expected financial benefits for members as part of the proposed transaction with Bain Capital. The details will be included in the Member Vote Pack and distributed to all members […]
LexisNexis® Risk Solutions, a leading provider of data, analytics and technology to the insurance market, has today announced that LV= General Insurance (LV= GI) , the UK’s third largest personal lines insurer, is strengthening its […]
1ST CENTRAL, the motor insurance provider, has reached one million customers, passing the milestone on 2nd September 2021 – doubling the number of policyholders following the launch of a revised strategy in 2019 by the new leadership […]
Laura Benton, COO of Reassured takes a look at the implications of the FCA ruling on fair pricing, loyalty and customer relationships. I hope that my counterparts in the general insurance sector will forgive a […]
Copyright © 2026 | MH Magazine WordPress Theme by MH Themes