NatWest Bank will be licking its wounds after losing a court case at Gloucester & Cheltenham on Friday 3rd July 2020 whereby it was held unfair for the Bank to charge secret commission for the sale […]
The Financial Conduct Authority (FCA) has fined Professional Personal Claims Limited (PPC) £70,000 for misleading consumers through its websites and printed materials. This decision follows the transfer of regulatory responsibility for claims management companies (CMCs) […]
In this Opinion piece, Martin Ellingham, business leader, Aptean Respond, asks whether the issue of customer vulnerability has the potential to become the next consumer mis-selling scandal in the UK. With new FCA rules on […]
The director of a PPI and Personal Injury claims call centre business, and an accountant, have been jailed after an investigation into a £2.3m tax and insurance fraud. David Buckley, aged 51, of Redwing Road, […]
The Financial Conduct Authority (FCA) has today published the complaints figures for regulated firms for the second half of 2018. During the second half of 2018 (2018 H2), complaints decreased by 5%, falling from 4.13m […]
It’s no an April Fool – from today the Financial Conduct Authority (FCA) will be in charge of overseeing the activities of the UK claims management companies (CMC). So everything from your long established PPI […]
The Association of British Insurers is warning the public to put the phone down on cold-callers passing themselves off as the ABI. The ABI has been contacted by members of the public who have reported […]
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